Aggregate Data

We want to present information on our sites that's tailored to our visitors' needs. In order to do so, we track and analyze anonymous user data, which does not personally identify you, related to your access and usage of our sites and the pages you visit. We aggregate this statistical information to provide us with information useful to customize our content, services and advertising to meet our visitors' current and future needs.

IP Addresses

An IP address is a number that's automatically assigned to your computer whenever you're using the World Wide Web. Web servers -- the big computers that host or serve up Web pages -- automatically identify your computer by its IP address.

EHG collects IP addresses for purposes of system administration, to collect aggregate usage data and to audit the use of our sites. When visitors visit pages from EHG sites, our servers log the guests' IP address. We do not normally link IP addresses to anything personally identifiable. This means that a visitor's session will be logged, but the visitor remains anonymous to us. We can and will use IP addresses to identify a visitor when we feel it is necessary to enforce compliance with our rules or terms of service or to protect our service, site, customers or others.

Cookies

The use of cookies is common in the Internet industry; you'll find them used on our Web sites, as you will at other major sites. Cookies are small text files written to your computer. They make our Web sites easier for you to use because they save your preferences while you're on our sites. With your permission only, EHG may also use a persistent cookie to help save and retrieve your user name when accessing particular services (although we do not save passwords in cookies). Cookies also help us to know what technologies and Internet services our visitors and members are using, which areas are favorites and which need a bit of improvement.

The non-personally identifying information we track with cookies is anonymous and is not used to identify, or lead us back to, any particular visitor. Visitors to our sites may have the option of disabling cookies via their browser preferences (most browsers are initially set up to accept cookies). However, some features of our Web sites won't function properly or may be considerably slower if you refuse cookies.

While browsing our Web sites, you may get cookies from our advertisers or sponsors. EHG does not control these cookies.

Information Posted on Community Areas

If you post any content to the public areas of EHG sites, it will be treated as non-confidential and non-proprietary to you. By posting any content on these areas, you authorize us to use and allow others to use, distribute and reproduce the content.

Registration Information

Depending on the particular service you want to use, we will ask for varying levels of information in order to provide service to you. The registration process may ask you to provide contact information, such as a name, company name, address, phone number and e-mail address, and financial and billing information, such as a billing name and address, credit card number and the number of users within the organization using the service.

EHG uses this information in order to set up and administer our products and services. We also use the information to provide customized content and service, to communicate with registered customers and to solicit feedback. For the same reasons, we may share the personal information provided to us with third-party business partners who are affiliated with our sites or who are employed to perform functions on our behalf. Examples include manufacturers that fulfill e-commerce product orders and the company we use to process credit-card payments. These third-party business partners have access to personal information needed to perform their functions only, and they are bound and required by EHG to keep all such information confidential and to not use it for any other purposes.

We may use personally identifiable information to contact customers to conduct surveys, to alert you to product upgrades or special offers and to send information regarding our company's news, promotions and events. If you provide your e-mail address, we may contact you via e-mail as well. If you don't want EHG, our partners or selected third parties to contact you, you may opt out when you initially provide your personal information during registration, by later modifying your Account, or by contacting us directly to let us know. For instructions on how to do so, please see the Opt-Out Policy section below.

Except as explicitly stated at the time we request registration information or as provided for in this Policy, we do not otherwise disclose personally identifiable information to any third party. We collect this personally identifiable information from you when you voluntarily submit it. Providing your personally identifiable information to EHG is optional. If you choose not to register or provide your personal information, you can still visit many areas of our sites; however, you won't have access to the Transaction Based Services or features that require registration.

Hosted Data

Customers that use our ClaimConnect™ services use these services to host their organizations' data and information (Data) on our systems. EHG does not review, use or distribute such Data except as provided in this Policy or the applicable Service Agreement. For example, for purposes of ClaimConnect™, the Service Agreement authorizes us to transmit Data between individual dental providers and those payers (insurance companies and health plans) that the provider chooses to register to his/her account. Hosted Data and records may also be reviewed or accessed by EHG to resolve a problem or support issue, suspected violation of our terms and conditions or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.